PERFORMANCE IMPROVEMENT ACTIVITIES

• Analyze and improve work flow processes
• Eliminate unnecessary / redundant activities
• Improve purchasing processes and inventory control
• Improve alignment of human resource skills / abilities with tasks
• Enhance service delivery systems & capabiliteis
  

Sales, Marketing & Business Development 

• Develop comprehensive business & marketing plans
• Reconfigure product / service offerings
• Assess & restructure pricing strategies
• Build effective sales teams
• Create value enhancing strategic partnershhips
• Create focused traditional, digital and social media marketing campaigns
• Build durable competitive advantages
  

Project Management

• Managed over 20 new product introductions
• provided oversight for 20+ new service sites / locaitons - all on time and under budget
• Lead operations and IT teams to enhance work flow processes
  

Payer Strategy

Negotiated numerous payer agreements including 

capitation, fee for service,  bundled payments and case rate agreements.

Complex Case Management - Developed a unique complex case management program for high utilizing patients with multiple chronic diseases. Decreased ED and hospital admits by > 67%.

Government Relations

• Successfully led an industry wide effort to lobby Medicare reversing a highly injurious reimbursement rule.
• Worked with Regional DMERCs / MACs and commercial payers to obtain coverage for numerous new products & services.